For promoters6 min read·Updated July 27, 2026
Receive requests and submit structured offers
Use the request desk to view assigned demand, respond clearly, decline, and confirm selected offers.
Assignment and response
- 1An eligible request creates a durable assignment in your request desk.
- 2Opening the desk marks the assignment viewed.
- 3Submit one structured offer or decline if you cannot serve it.
- 4The member compares offers and chooses one.
Deadlines and reminders
The normal response window is 30 minutes unless the club relationship specifies another service level. Clubia can send one reminder to a non-responding promoter and expand routing when the window ends.
When your offer is selected
You receive an urgent confirmation task and normally have up to 30 minutes to confirm live availability. If you cannot confirm, report failure so fallback offers can return immediately.
Important
Do not use chat to replace price, deposit, capacity, inclusions, conditions, or confirmation. Keep those fields in the structured offer.
Related guides
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