Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information: name, email address, password, gender, city, and profile photos
• Social media handles: Instagram, TikTok, or other social accounts you provide
• Usage data: pages visited, features used, and interaction patterns
• Device information: browser type, operating system, and IP address
• Location data: approximate location based on IP address for city-based features

2. How We Use Your Information

• Provide and personalize the Service
• Process VIP applications and promoter verifications
• Show relevant clubs and events based on your location
• Enable communication between users and promoters
• Send service-related notifications
• Improve and develop the platform
• Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share information with:

• Other users: your public profile information (name, photos, city) is visible to other users
• Promoters: when you join a guestlist or request a VIP table, relevant information is shared with the promoter
• Service providers: we use third-party services for hosting (Vercel), image storage (Cloudinary), and analytics
• Legal requirements: when required by law or to protect our rights

4. Data Storage and Security

Your data is stored securely on servers in the European Union. We use industry-standard encryption and security measures to protect your information. Passwords are hashed and never stored in plain text.

5. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@clubia.com.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

7. Third-Party Services

We use the following third-party services:

• Vercel: hosting and deployment
• Cloudinary: image storage and optimization
• Neon: database hosting (EU region)

8. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect information from minors. If we become aware of such collection, we will delete the data immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

10. Contact

For privacy-related inquiries, contact our Data Protection Officer at privacy@clubia.com.